Contingent Workforce Weekly, Episode 206: Discussion with Joseph F. Paris, Author and “Operational Excellence” Guru

ByJoseph Paris 07/12/201701/08/2020

Welcome to another edition of the Contingent Workforce Weekly podcast, sponsored by Shiftgig. This week’s podcast features a discussion with Joseph F. Paris, Jr., author of State of Readiness and an expert in “operational excellence.” Joseph and I chat about:

The link between talent engagement and operational excellence.
What the Gig Economy means for businesses that are trying to achieve operational excellence, and;
The impact of technologies such as artificial intelligence, machine learning, and robotics.

Listen to Episode 206 of Contingent Workforce Weekly below.

Listen now

My Articles
Turnarounds in Customer Experience; the Real “Unicorn”
ByJoseph Paris 03/25/201601/08/2020
We all remember poor customer experience, and we are not afraid to share the poor experiences we have had with others – perhaps even going out of our way to share using social media as the medium for our opinions? How many times have we read bad reviews on hotels or restaurants as compared to…
Read More Turnarounds in Customer Experience; the Real “Unicorn”
My Articles
You Only Get One Opportunity to Make a First Impression
ByJoseph Paris 11/07/201301/08/2020
Imagine this scenario: An upstart high-tech firm in Silicon Valley has an idea for an offering which promises to transform the lives of tens of millions of people across the United States. It has adequate funding and an abundance of time for product design and development leading-up to its launch. To be sure, there are…
Read More You Only Get One Opportunity to Make a First Impression
My Articles
Training and Education: What is the correct value for you?
ByJoseph Paris 02/05/201301/08/2020
As Continuous Improvement practitioners, it is natural (even a passion) to always seek ways to improve ourselves and the value we drive to our colleagues and the companies for which we work. During our quest for this personal and professional development, sometimes we know precisely which areas we wish to improve our skillsets and where we…
Read More Training and Education: What is the correct value for you?
My Articles
First Impressions Are Important
ByJoseph Paris 03/13/201001/08/2020
As is my habit, I occasionally “google” my name (with XONITEK, so that I don’t get the Joseph Paris that is into hair) to see what might be out there. I get the expected links to the various articles I have written or events in which I have taken part, but occasionally I get surprised….
Read More First Impressions Are Important
My Articles
Build Organizational Capacity and Capability – For Free
ByJoseph Paris 01/21/201901/08/2020
I was coaching one of the national oil companies in the Middle East, offering mentorship to the director of their operational excellence program. He was frustrated because he had invested considerable funds building a team of sixty Lean Six Sigma Black Belts over a nine-month period, and they had not yet worked on—much less completed—any…
Read More Build Organizational Capacity and Capability – For Free
My Articles
The Recession is Dead – Long Live the Recession
ByJoseph Paris 02/05/201812/30/2020
The competitive advantage for businesses in the 20th Century was centered around the efforts related to process excellence – making the processes throughout a business as efficient and as effective as possible. And this was accomplished using a variety of disciplines including (but not limited to) Lean, Six Sigma, Theory of Constraints, and so on….
Read More The Recession is Dead – Long Live the Recession

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