A key to success in any Operational Excellence or Continuous Improvement program will be found in the way opportunities for improvement are harvested and prioritized; and how well the projects are managed and evaluated. I have written several articles over the past few years on what it takes to successfully design and deploy an Operational…
Daniel has spent his entire professional and personal career in the field of Industrial Engineers. In this episode, we explore the effects of the COVID-19 pandemic, a “Black Swan” event, on the way businesses might operate post-pandemic. We start by discussing how telephony in education and the corporate world will be embraced more readily…
I have been helping companies design and deploy their Operational Excellence (“OpEx”) and Continuous Improvement (“CI”) programs for a very long time. Mind you, I was not born with this knowledge. Rather I gained this knowledge by working with companies and observing the challenges they faced and helping them to overcome those challenges – and…
The date is November 19th, 1863. A crisp autumn day in the fields of southern Pennsylvania in a little farm-town called Gettysburg. Just four months earlier, the fierce battle of Gettysburg raged there as the Union and Confederate forces clashed in what mark the decisive high-water mark of the Confederate efforts to separate from the…
In my article, “Build Organizational Capacity and Capability – For Free”, I listed several root-causes for training and education programs reaching a “stall speed” and a detailed approach for avoiding it. Among the root-causes listed were; time, expense, work/learning balance, scalability, retention rate, and atrophy. But there is considerable risk to the program even prior…
I was coaching one of the national oil companies in the Middle East, offering mentorship to the director of their operational excellence program. He was frustrated because he had invested considerable funds building a team of sixty Lean Six Sigma Black Belts over a nine-month period, and they had not yet worked on—much less completed—any…
