Design Thinking for Operational Excellence

Design Thinking for Operational Excellence

I was the Chairman at an Operational Excellence and Business Transformation conference in Amsterdam this past March (2023) which was produced by CParity.  The lead-off workshop was on Design Thinking and was being delivered by Sean McGuire, a Senior UX Architect from Microsoft and author of the book, “Billboard Design Thinking”. I must admit; my…

Design Thinking for Operational Excellence

Design Thinking for Operational Excellence

I was the Chairman at an Operational Excellence and Business Transformation conference in Amsterdam this past March (2023) which was produced by CParity.  The lead-off workshop was on Design Thinking. I must admit; my first impression of the workshop was mixed.  I thought the concepts of Design Thinking and its approaches were novel.  But it…

State Of Readiness | Innocent Hadebe; Director of Business Excellence for Chick-fil-A Corporate

State Of Readiness | Innocent Hadebe; Director of Business Excellence for Chick-fil-A Corporate

Hello and welcome to another edition of State of Readiness. I am your host Joseph Paris. My guest today is Innocent Hadebe, Director of Business Excellence for Chick-fil-A Corporate.  I met Innocent like a meet a great many people and that would be through LinkedIn.  Of course my initial attraction to Innocent was that we…

State of Readiness | Billy Ray Taylor; Author of “The Winning Link”

State of Readiness | Billy Ray Taylor; Author of “The Winning Link”

Give a listen… Hello and welcome to another edition of State of Readiness with your host, Joseph Paris. Today I am happy to have Billy Ray Taylor, CEO of LinkedXL and author of “The Winning Link“ on my podcast. Billy previously worked at Goodyear Tire and Rubber Company for 30 years; starting off on the…