Culture Change; What is it and why change it?

Culture Change; What is it and why change it?

The COVID years of 2020 and 2021 notwithstanding, the subject of “culture change” has been a topic at many (if not all) conferences on Operational Excellence and Continuous Improvement that I have attended over the past several years.  But the conversation always seems to gravitate towards the “how”whenever the subject comes up, with little attention…

State of Readiness|Alan Cruce; NASA Research Pilot – SOFIA

State of Readiness|Alan Cruce; NASA Research Pilot – SOFIA

In this conversation, Alan shares his life’s journey as a pilot. From earning his pilot’s license before most people earn their driver’s license all the way to becoming a research pilot for NASA and it’s SOFIA program. I met Alan while I was on assignment in Denver. He and his team from NASA were also…

They are dumb

They are dumb

I had a project where I was hired to try to help turn a company around.  The challenges faced existed across the entirety of the company.  In fact, there was no function of the company that was operating at an acceptable level.  This company was very sick. The owner of the company and I made…

State of Readiness: David Mackey; Senior Manager, AbbVie

State of Readiness: David Mackey; Senior Manager, AbbVie

I invite David Mackey is a senior manager at AbbVie presently responsible for the implementation of the SAP “procure to pay” processes at AbbVie. Previously, he was the Director of Operational Excellence at Pharmacyclics (a subsidiary of AbbVie). In addition to AbbVie, he has had senior leadership roles at Genentech and Roche. We start the…