State of Readiness | Tim Pettry; CI Program Director, Cleveland Clinic

State of Readiness | Tim Pettry; CI Program Director, Cleveland Clinic

Give a listen… My guest today is Tim Pettry, Program Director for Continuous Improvement at the Cleveland Clinic’s Akron General (CCAG) Hospital where he directs the implementation of a Culture of Improvement for over 5,500 caregivers, utilizing the Cleveland Clinic Improvement Model. One of the biggest “take-aways” of this conversation is the difference in syntax…

You Only Get One Opportunity to Make a First Impression

You Only Get One Opportunity to Make a First Impression

Imagine this scenario:  An upstart high-tech firm in Silicon Valley has an idea for an offering which promises to transform the lives of tens of millions of people across the United States.  It has adequate funding and an abundance of time for product design and development leading-up to its launch. To be sure, there are…

healthcare no end in sight

Healthcare: No End In Sight – Poor Value at Unsustainable Costs

Something is seriously wrong… The healthcare industry as a whole in the United States is corrupt, dysfunctional, ineffective, and inefficient.  And regardless of “party affiliation”, everyone appears to share this opinion.  The only real disagreement (and a heated disagreement at that) is what should be done about it, and whether what has been done to date…