Performance Management

My Articles

Doing Right vs Doing It Right

It seems that not a day goes by without our reading about someone getting caught in the processes of a system – aggreged not (necessarily) by nefarious intent, but by a process that didn’t take into consideration some set of circumstances.  Sometimes, the angst endured is amplified by the subsequent processes initiated in a chain…

My Articles

The Devil You Know

I devote a lot of my time helping people and companies get from their present reality to some new reality.  It is rarely easy and – although almost always considered a success – the success is not quite as complete as it could be.  This is the norm; the expectation.  And this is not because…