Doing Right vs Doing It Right

It seems that not a day goes by without our reading about someone getting caught in the processes of a system – aggreged not (necessarily) by nefarious intent, but by a process that didn’t take into consideration some set of circumstances.  Sometimes, the angst endured is amplified by the subsequent processes initiated in a chain…

The Devil You Know

I devote a lot of my time helping people and companies get from their present reality to some new reality.  It is rarely easy and – although almost always considered a success – the success is not quite as complete as it could be.  This is the norm; the expectation.  And this is not because…

Episode 10 – The Outliers Inn – Wicked Problems

Welcome to Episode 10, a special podcast from the Outliers Inn. Topic: Wicked, messy, social, complex, tough human problems. No, it’s not the aftermath of the Outliers Inn summer party – it’s a hostly episode with Joe and Benjamin interviewing each other about the difference between complex and merely complicated organisational and human problems. With no guests…