Operational Excellence – A Personal Case Study
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Operational Excellence – A Personal Case Study

I write often about Operational Excellence.  How we live in a world of Volatility, Uncertainty, Complexity and Ambiguity (VUCA).  How time is the enemy of the 21st century company and that the organization that knows and trusts its capabilities (and also where they are lacking) is better prepared to synthesize decisions from imperfect data – operating…

Eliminating Waste
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Eliminating Waste

If you ever find yourself saying; “There must be a better way”, I can guarantee you that there is.  All we must do is find it.  And, once a successful solution is suspected, try it.  And when found, implement. One of the biggest stones in my shoe was scheduling appointments and calls.  It was a…

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Holiday Wishes from Joseph Paris and the Operational Excellence by Design Team

As we come to the end of another year, we find ourselves reflective of the year’s hard fought battles won and lost, of loves arrived and departed, and of successes and disappointments. With rebuilding spirit, we look with great anticipation to what lay before us in the coming year. And, most importantly, we look to…