Culture Change; What is it and why change it?

Culture Change; What is it and why change it?

The COVID years of 2020 and 2021 notwithstanding, the subject of “culture change” has been a topic at many (if not all) conferences on Operational Excellence and Continuous Improvement that I have attended over the past several years.  But the conversation always seems to gravitate towards the “how”whenever the subject comes up, with little attention…

State of Readiness | Billy Ray Taylor; Author of “The Winning Link”

State of Readiness | Billy Ray Taylor; Author of “The Winning Link”

Give a listen… Hello and welcome to another edition of State of Readiness with your host, Joseph Paris. Today I am happy to have Billy Ray Taylor, CEO of LinkedXL and author of “The Winning Link“ on my podcast. Billy previously worked at Goodyear Tire and Rubber Company for 30 years; starting off on the…

Don’t Be Arrogant; You Need Your Customers More Than They Need You.

Don’t Be Arrogant; You Need Your Customers More Than They Need You.

Like many consultants, I travel quite a bit and spend a fair bit of time at airports as a result.  And since I live in Germany and my clients are (mostly) in Europe and in the States, my most popular route (once a month on average) is flying United Airlines between Frankfurt (FRA) and Newark…