outliers

The Outliers Inn – Episode 34 – Andy Dobson

Welcome to Episode 34 of The Outliers Inn – Andy Dobson. Topic: In this episode, your hosts, AntlerBoy an JP, start by lamenting the software industry and their almost arrogant – sometimes not almost arrogant – disregard for the customer and the user experience.  Not that software companies will ever change, but rather a resignation that…

antidote

The Antidote for VUCA is OODA

The date is September 15, 2008.  The crisis in subprime mortgages had been going on for a little over a year.  It was triggered in the last half of 2006 when house prices began to fall as the housing bubble in the United States burst.  This caused those who had taken NINJA (No Income, No Job, or Assets) loans to buy…

disruption

Transformation vs Disruption

Transformation… I am hearing more and more talk about how companies are seeking to transform themselves, or that they are launching a transformation initiative.  And as expected, there is the corresponding increase in transformation conferences, symposia, articles and books. But what is “transformation”? One definition for transformation is; “a thorough or dramatic change in form or appearance.”…

eliminating waste

Eliminating Waste

If you ever find yourself saying; “There must be a better way”, I can guarantee you that there is.  All we must do is find it.  And, once a successful solution is suspected, try it.  And when found, implement. One of the biggest stones in my shoe was scheduling appointments and calls.  It was a…