Design Thinking for Operational Excellence

Design Thinking for Operational Excellence

I was the Chairman at an Operational Excellence and Business Transformation conference in Amsterdam this past March (2023) which was produced by CParity.  The lead-off workshop was on Design Thinking and was being delivered by Sean McGuire, a Senior UX Architect from Microsoft and author of the book, “Billboard Design Thinking”. I must admit; my…

Design Thinking for Operational Excellence

Design Thinking for Operational Excellence

I was the Chairman at an Operational Excellence and Business Transformation conference in Amsterdam this past March (2023) which was produced by CParity.  The lead-off workshop was on Design Thinking. I must admit; my first impression of the workshop was mixed.  I thought the concepts of Design Thinking and its approaches were novel.  But it…

State Of Readiness | Daniel Varroney; President and CEO of Potomac Core

State Of Readiness | Daniel Varroney; President and CEO of Potomac Core

And Author of the book; “Reimagining Industry Growth: Strategic Partnership Strategies in an Era of Uncertainty” Hello and welcome to another edition of State of Readiness. I am your host Joseph Paris. My guest today is Daniel Varroney, President and CEO of Potomac Core; a consultancy specializing in helping trade organizations transform into strategic partner…

Establishing Kill Chains in Business Operations

Establishing Kill Chains in Business Operations

In my book, “State of Readiness” is a brief discussion on “Effects Chains” (pgs 271-277); which is really a re-branding (for purposes of sensibilities) of “kill chains” that I borrowed from military parlance and adapted to business. In the context of the military, a kill chain refers to a series of stages or steps that…

State Of Readiness | Innocent Hadebe; Director of Business Excellence for Chick-fil-A Corporate

State Of Readiness | Innocent Hadebe; Director of Business Excellence for Chick-fil-A Corporate

Hello and welcome to another edition of State of Readiness. I am your host Joseph Paris. My guest today is Innocent Hadebe, Director of Business Excellence for Chick-fil-A Corporate.  I met Innocent like a meet a great many people and that would be through LinkedIn.  Of course my initial attraction to Innocent was that we…