Operational Excellence – Repeat Prescription
Operational Excellence is a state of readiness attained as the efforts throughout your business reach a state of alignment for pursuing its strategies; where the corporate culture is committed to the continuous and deliberate improvement of company performance and the circumstances of those who work there.
Who are you? Someone seeking guidance on OpEx programs: My client, the patient.
Who am I? Your OpEx “psychologist” – ready to write you a repeat prescription…
My job as an Operational Excellence psychologist is to forever seek new ways to improve your business and the circumstances of those who work there. I do this by exploring and addressing the opportunities and challenges of today and illuminating and predicting those of tomorrow.
My clients view me as an integral part of their team, essential to their success, as I provide strategic insight and tactical analysis that converts their thoughts into reality.
A state of readiness
Partnering with my clients, I help and support them in their pursuit of Operational Excellence, providing them with a comprehensive, end-to-end, program that will enable them to pursue Operational Excellence by design – and not by coincidence.”
Establishing a Culture for Transformational Change and achieving optimal and sustainable performance is, however, an ongoing process, where a good relationship, open lines of communication and frequent contact is required to truly realize the benefits of working together.
Is a monthly retainer right for your business?
Moving ahead, I can help to provide the overall leadership and direction at all phases of execution; including training and coaching internal leaders so that your company can become a High-Performance Organization.
From group workshops, to one-on-one meetings, phone calls, emails and more, these repeat interactions, while infinitely valuable, can quickly add up. From experience, I know that when people are billed by the hour and it makes them think twice before picking up the phone to speak to me, which undermines any progress we’ve made towards operational excellence.
With a retainer, you pay a set monthly fee that is reflective of the amount of time you require every monthly. My retainer clients pay three months in advance, so I am not only able to offer a generous discount, but I am also able to guarantee you of my time and dedicated attention, while devoting the agreed upon number of hours you require to keep your business on track for achieving Operational Excellence.
What do you get?
I have found that clients who engage me on a retainer:
- Use my services more frequently
- Develop stronger relationships with me
- Exponentially improve their Operational Excellence
- Are more accurately able to budget for my services
- Save on the amount of money they would have paid on an hourly basis
Get in touch with me today to find out more about my retainer arrangements.