State Of Readiness | Innocent Hadebe; Director of Business Excellence for Chick-fil-A Corporate

State Of Readiness | Innocent Hadebe; Director of Business Excellence for Chick-fil-A Corporate

Hello and welcome to another edition of State of Readiness. I am your host Joseph Paris. My guest today is Innocent Hadebe, Director of Business Excellence for Chick-fil-A Corporate.  I met Innocent like a meet a great many people and that would be through LinkedIn.  Of course my initial attraction to Innocent was that we…

Operational Excellence by Design eNewsletter – March 2023

Operational Excellence by Design eNewsletter – March 2023

Operational Excellence By DesignSM 2023 March ‌ ‌ ‌ ‌ Monthly Musing Connecting With Us Founder’s Corner – Joseph Paris Culture Change; What is it and why change it? The subject of “culture change” has been a topic at many conferences on Operational Excellence over the past several years. But the conversation always seems to…

Culture Change; What is it and why change it?

Culture Change; What is it and why change it?

The COVID years of 2020 and 2021 notwithstanding, the subject of “culture change” has been a topic at many (if not all) conferences on Operational Excellence and Continuous Improvement that I have attended over the past several years.  But the conversation always seems to gravitate towards the “how”whenever the subject comes up, with little attention…

State of Readiness|Alan Cruce; NASA Research Pilot – SOFIA

State of Readiness|Alan Cruce; NASA Research Pilot – SOFIA

In this conversation, Alan shares his life’s journey as a pilot. From earning his pilot’s license before most people earn their driver’s license all the way to becoming a research pilot for NASA and it’s SOFIA program. I met Alan while I was on assignment in Denver. He and his team from NASA were also…