Leaders Library 070: Joseph Paris Definition of Operational Excellence
This video is about Joseph Paris’ Definition of Operational Excellence.
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Willie Sutton, a famous bank-robber during the mid-1900’s, was once asked why he robbed banks. Willie responded, “Because that’s where the money is.” Contrast that with a commercial on television I saw, several years ago (perhaps it was even in the 1990’s) from a major American bank. The President of the bank was speaking to the…
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BlogTalkRadio: Quality Conversations, The Global Voice of Quality. Quality Conversations, serves as a platform for communicating the best and brightest strategies, methods and tools for all those interested in improving quality and business process excellence within their companies. QC initiates dialogue with local, state, and national experts in many of the well-known quality disciplines as…
