Leaders Library 070: Joseph Paris Definition of Operational Excellence

This video is about Joseph Paris’ Definition of Operational Excellence.

This video is about Joseph Paris’ Definition of Operational Excellence.

It seems that not a day goes by without our reading about someone getting caught in the processes of a system – aggreged not (necessarily) by nefarious intent, but by a process that didn’t take into consideration some set of circumstances. Sometimes, the angst endured is amplified by the subsequent processes initiated in a chain…

I truly love my career – well, most of the time and in most aspects of it anyway. I enjoy the thrills of running my own consultancy firm and being in command of my destiny – even when (perhaps especially when) I need to react to the unexpected. It seems that I am at my…

Who serves who? Does Technology serve the people – or do the people serve technology? I started my business during the “Golden Age of Technology” back in 1985. This was a time when the power of computing was being brought to the individual level; a time of personal computers (starting with the Apple-II and IBM-PC)…

How many times have we heard this? How many times have we said it? Personally, I am certain that I say this more than once per day. Sometimes it’s out of frustration, sometimes it’s out of amazement, sometimes it’s just a moment where I give a look and think, “You gotta be kidding me” –…

We have often heard of Lean being described as a “Journey, not a Destination” – in that the pursuit of an optimal business condition is what is important and that an ideal state is never to be realized. So how is it then that so many journeys are abandoned or fail to realize their potential…

I have been quizzed by some readers, “What do currencies in general – and the challenges facing the Euro and its member countries in particular – have to do with Operational Excellence?” For that matter, what do discussions that involve “geo-politics” have to do with Operational Excellence? Both are very fair questions. Operational Excellence is…