Operational Excellence by DesignSM Issue: 10 October 2013 “Operational Excellence is a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who…
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Every moment of every day, a person takes action. Some of these actions are involuntary in that the person does not have to contemplate their taking place, such as: breathing, the heart beating, digestive process, etc… And some of these actions are voluntary in that the person is consciously involved in taking the action, such…
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Operational Excellence by DesignSM Issue: 9 September 2013 “Operational Excellence is when the efforts throughout the organization are in a state of alignment for achieving its strategies and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there – to pursue ‘Operational Excellence by…
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So, you are thinking about embarking upon a Continuous Improvement (CI) Journey at your company. Or, more than likely, you are going to be RE-embarking upon a CI Journey at your company. But where do you start? At the beginning, of course… “A journey of a thousand miles begins with a single step.” – Lao Tzu But is…
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Operational Excellence by Design Issue: 8 August 2013 “Operational Excellence is when the efforts throughout the organization are in a state of alignment for achieving its strategies and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there – to pursue ‘Operational Excellence by…
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My father, who was a manager at International Business Machines (IBM), once told me; “If it were not for the ‘people problems’, management would be easy.” In the world of management, and management consulting, truer words were never spoken. And so is the challenge with most consulting engagements, especially when the words “transformational change” are uttered.…
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