Issue 153 – 05 | The Operational Excellence Manifesto
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Operational Excellence Maturity Model
I have met countless Continuous Improvement and Operational Excellence professionals over the course of my career. And, in turn, I have become acquainted with their roles and efforts in regards to driving value to their organizations. Oftentimes, these professionals, although possessing great passion for, and pride in, the value they drive to their companies, express…
Doing Right vs Doing It Right
It seems that not a day goes by without our reading about someone getting caught in the processes of a system – aggreged not (necessarily) by nefarious intent, but by a process that didn’t take into consideration some set of circumstances. Sometimes, the angst endured is amplified by the subsequent processes initiated in a chain…
Eliminating Waste
If you ever find yourself saying; “There must be a better way”, I can guarantee you that there is. All we must do is find it. And, once a successful solution is suspected, try it. And when found, implement. One of the biggest stones in my shoe was scheduling appointments and calls. It was a…
How do you realize the full potential of your Continuous Improvement Initiative?
In all of my years in business – both as an employer and as a consultant – I have never seen anyone hire someone who was uninspired and not wanting to work for the company that just hired them. Over just as many years, I have heard managers say, “These people are lazy”, or “They…
Weighing in on Healthcare
I have refrained from discussing Healthcare in my articles because the topic is so politically polarized. If I say that I am “for” healthcare reform, I am labeled a “socialist” (or worse) who is against free-markets – and if I say that I am against healthcare reform, then I am a heartless free-market capitalist. I wonder,…
Know When to Hold ‘Em, Know When to Run
Kenny Rogers Had It Right…. “You got to know when to hold ‘em, know when to fold ‘em, Know when to walk away and know when to run. You never count your money when you’re sittin’ at the table. There’ll be time enough for countin’ when the dealin’s done.” – Kenny Rogers, The Gambler This…
