Operational Excellence by Design Issue: 8 AUGUST 2014 “Operational Excellence is a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who…
Willie Sutton, a famous bank-robber during the mid-1900’s, was once asked why he robbed banks. Willie responded, “Because that’s where the money is.” Contrast that with a commercial on television I saw, several years ago (perhaps it was even in the 1990’s) from a major American bank. The President of the bank was speaking to the…
“Changing a Continuous Improvement Initiative into a Global Program”; LMJ Board Member and XONITEK’s Chairman, Joseph Paris, discusses the tribal nature of people and how it hinders the scaling of lean in business. Published in Lean Management Journal in the July 2014 issue. Download PDF
I wrote the first version of this article two years ago and offered an updated version last year. I have had a great many people remark to me that it has helped them a great deal (which is the point, I guess.) I have also had several people give me some new ideas and, of course, I have had…
Operational Excellence by Design Issue: 7 JULY 2014 “Operational Excellence is a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who…
“Why Isn’t Government Lean?”; LMJ Board Member and XONITEK’s Chairman, Joseph Paris, weighs in on the role of lean in government. Published in Lean Management Journal in the May/June 2014 issue. Download PDF
