Welcome to Episode 10, a special podcast from the Outliers Inn. Topic: Wicked, messy, social, complex, tough human problems. No, it’s not the aftermath of the Outliers Inn summer party – it’s a hostly episode with Joe and Benjamin interviewing each other about the difference between complex and merely complicated organisational and human problems. With no guests…
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Sponsored By Issue: 2016-8 August 2016 Founder’s Corner Have CIA Operatives Infiltrated Your Business? Joseph F Paris Jr Do you ever wonder why things don’t get done as quickly as they should? Do things get lost in the shuffle? Perhaps you find that you have to more closely supervise the people who are…
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Do you ever wonder why things don’t get done as quickly as they should? Do things get lost in the shuffle? Perhaps you find that you have to more closely supervise the people who are supposed to be doing the work? Are decisions never made because they are perpetually being discussed? Does work stop because…
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Sponsored By Issue: 2016-7 July 2016 Founder’s Corner … AND the Circumstances of Those Who Work There Joseph F Paris Jr Those of you who read my articles and follow my missives on social media know that I more often write of the “soft-side” – the “human endeavor” – of Operational Excellence, rather than the…
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Welcome to Episode 9 of The Outliers Inn podcast: Customer Engagement. Topic: Join us as we have a spirited conversation on the subject of customer engagement with our guests Michele Battle-Fisher and Joe Dager. Hosts: Joseph Paris & Benjamin Taylor with guests Michele Battle-Fisher, Joe Dager Listen here
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Welcome to Episode 8 of the Outliers Inn podcast – Operational excellence in Government – an impossible dream? Topic: Despite Benjamin’s protestations, the pair and their illustrious guests are brought down by the challenges of operational excellence in Government. Ed Straw, former PwC partner, think tank and national relationship counselling organisation board member, and author of Stand…
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