Welcome to Episode 6 of the Outliers Inn podcast series: Change That Matters Topic: Change that matters – Mike Staresinic has experience in engineering, the arts – and in fomenting revolution – strictly nonviolent. He spent 25 years overseas supporting civil society and nonviolent resistance. He helps nations, organizations, and leaders adapt to an ever-accelerating pace of change. Bringing it all…
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We all remember poor customer experience, and we are not afraid to share the poor experiences we have had with others – perhaps even going out of our way to share using social media as the medium for our opinions? How many times have we read bad reviews on hotels or restaurants as compared to…
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Sponsored By Issue: 2016-3 MARCH 2016 Founder’s Corner Turnarounds in Customer Experience – the Real “Unicorn” the Editor Joseph F Paris Jr We all remember poor customer experience, and we are not afraid to share the poor experiences we have had with others – perhaps even going out of our way to share using social media…
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Welcome to Episode 5 of the Outliers Inn podcast series – Lean Six Sigma Topic: Lean Six Sigma – Join us as we discuss how to deliver operational excellence from the shop floor all the way up to management. Hosts: Joseph Paris, Founder of the OpEx Society & The XONITEK Group of Companies & Benjamin Taylor, Managing Partner of RedQuadrant. Guests: Kevin…
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Sponsored By Issue: 2016-2 FEBRUARY 2016 Founder’s Corner Innovation versus Transformation Joseph F Paris Jr If you want your business to survive, you need to innovate. If you want your business to have a chance of thriving, you need transformation. Certainly, either innovation or transformation are no guarantees of success – but the…
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If you want your business to survive, you need to innovate. If you want your business to have a chance of thriving, you need transformation. Certainly, either innovation or transformation are no guarantees of success – but the lack of both almost certainly leads to doom. Need proof? Can you name one company or one…
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