What is Operational Excellence – and why should you care? Joseph Paris explains:
Operational Excellence is a state of readiness attained as the efforts throughout the enterprise reach a state of alignment for pursuing its strategies; where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there ? and is a precursor to becoming a high-performance organization.”
In this conversation, Joe and I talk about operational excellence, why it matters, and why many organizations would succeed faster if they committed to operational excellence.